Responsible Gaming
Gambling Should Be Entertainment
Online pokies and casino games should be enjoyed as a form of entertainment, not as a way to make money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the house always has a mathematical advantage. Never gamble with money you cannot afford to lose, and always set strict limits on your time and spending.
Age Verification
All players must be at least 18 years of age or the legal age for gambling in their state or territory, whichever is higher. Gambling is illegal for minors in Australia. By accessing our pokies services, you confirm that you meet this legal requirement.
Parents and guardians: If you're concerned about a young person's gaming habits, please seek support from the resources listed below.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in yourself or someone else? If so, it may be time to seek help:
- Chasing losses by gambling more to recover money you've lost
- Spending more time or money gambling than intended
- Hiding your gambling from family, friends, or partners
- Neglecting work, study, relationships, or other responsibilities
- Using gambling to escape stress, anxiety, or depression
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when not gambling
- Lying about the amount of time or money spent gambling
- Gambling with increasing amounts to achieve the same level of excitement
- Failed attempts to cut down or control gambling
If you've ticked more than one of these boxes, professional support is available.
Take Control with Self-Help Tools
Most reputable online casinos and pokies platforms offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount of money you're willing to lose in a set timeframe
- Session Limits: Set automatic time reminders or session cut-offs to prevent extended play
- Reality Checks: Receive pop-up reminders during play showing how long you've been gaming and your net win/loss
- Self-Exclusion: Temporarily or permanently ban yourself from accessing gambling services
- Account Closure: Close your account if you need to step away completely
Contact your gaming provider's customer support to activate these tools today.
Get Help: Support Organisations in Australia
If you or someone you know is struggling with problem gambling, professional support is available and confidential:
Australia
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for people affected by problem gambling in Australia.
UK (if accessing from UK region)
GamCare
Website: www.gamcare.org.uk
Free counselling and support for problem gambling.
GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling.
Canada (if accessing from Canada)
Responsible Gambling Council
Website: www.responsiblegambling.org
Evidence-based prevention and treatment resources.
United States (if accessing from US)
National Council on Problem Gambling
Website: www.ncpgambling.org
Helpline: 1-800-GAMBLER (1-800-426-2537)
Free, confidential support 24 hours a day, 7 days a week.
Germany (if accessing from Germany)
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Gambling addiction support and prevention information in German.
If You Need Help, Reach Out Today
Seeking help for problem gambling is a sign of strength, not weakness. Whether you're experiencing difficulties yourself or concerned about a loved one, professional support is available and completely confidential.
Don't wait. Contact Gambling Help Online or one of the organisations above. Trained counsellors are ready to listen and help you regain control.
Remember: Gambling should be fun. If it stops being fun, it's time to get help.